Patient Experience Summit

The Illuminate Patient Experience Summit is a peer-to-peer networking opportunity facilitating discussion around clinic best practices. At the Summit attendees will share knowledge and expertise in a variety of areas.

March 20-22nd, 2025
Provo, Utah

Patient Experience Mastery Webinar Series

This 4 part webinar series provides guidance for you to become an expert on enhancing patient and staff experience. Get into the nitty gritty of the system's capabilities with topics like: real-time location systems, automated staff notification, integrating shared services, and more!

Webinar: From Blind Spots to Bright Spots

Learn How Great Clinics Make Every Minute Count

Wednesday, October 23rd, 2024
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Learn how to leverage real-time visibility and data to eliminate wait times, drive provider productivity, and improve outcomes. Camarena Health's Chief of Health Center Operations shares how they successfully reduced cycle times by 14 minutes with data driven coaching.

What Dial Do We Turn?

Wednesday, August 21st, 2024

Designing a healthcare facility is more than artistry. Productivity, flow, atmosphere, communication, security, and efficiency all depend on your facility's design. Achieve better outcomes by addressing the elements of People, Process, and Place to elevate the patient and staff experience using data-driven design models.

Seeing Into the Patient Experience

Wednesday July 24th, 2024

Thought leaders Mark E. Robledo, Founder & President of The Crossroads Group, and Alan Bucknum, Founder and CEO of SyncTimes, discussed data driven insights regarding the patient's perception of quality of care and provided complimentary current benchmarking data.

Open House at Grace Health

Grace Health, a Federally Qualified Health Center in Battle Creek, Michigan, hosted leaders from surrounding healthcare organizations. Guests toured the Grace Health facilities, gaining valuable insights into how a high performing FQHC is increasing efficiency, reducing staff burnout, and maintaining seamless patient flow through customized workflows and automated staff notification with the SyncTimes system.
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Wondering how you can visit a healthcare facility with SyncTimes? Connect with our Sales Team to learn more!

Dental Workflows and Technology Webinar

Wednesday June 26th, 2024
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Dr. Melissa Keil, Dental Director at Grace Health, and Alan Bucknum, CEO of SyncTimes, presented on leveraging operational and real-time location technology to streamline workflows in dental clinics.

Grace Health has successfully navigated unique operational challenges with their open floor dental layout and the implementation of SyncTimes. Discover how these innovations have simplified scheduling, enhanced communication between providers and staff, and maximized staff time with patients.

Safety Workflows in Ambulatory Setting

Wednesday May 22nd, 2024
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Nurse Lead Gabby Calvillo of Mariposa Community Health Center joined SyncTimes in a webinar discussing common clinical safety concerns including workplace violence, emergency response times, code blues, etc. Learn about affordable solutions that are empowering staff to decrease emergency response times by as much as 87%.