SyncTimes Patient Experience Summit

Here's what others have to say about the Illuminate Summit

“It’s nice to hear that other clinics have already implemented things that we want to. It’s great to hear their perspective on the start of the implementation, the current status, and what they are hopeful to achieve.”

“Each presenter discussed things that were actively taking place at our organization. So the information was relevant.”

What is the Summit?

The Illuminate Patient Experience Summit is a peer-to-peer networking opportunity facilitating discussion around clinic best practices. At the Summit attendees will share knowledge and expertise in a variety of areas including:

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Patient workflow
Exam room utilization
Patient satisfaction
Patient safety
Staff & provider satisfaction

Staff & provider safety
Best use and application of analytics
Increasing provider capacity
Adoption and ongoing implementation of SyncTimes
And more…

Who should attend the Summit?

The discussions and substance of the Summit is applicable for anyone who has a leadership role at a clinic, from the CEO to MA supervisors. Does your title fit into any of these categories or is it related? If so, we’re confident that you’ll be able to receive and contribute information that will improve clinic operations and the patient experience.

CEO, COO, CIO, CMIO, CMO, CQO, Operations Director/Manager, Clinic or Practice Manager, Charge Nurse, Nurse Manager, Quality Director, Provider, IT Manager/Director.

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Agenda

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Thursday, March 20th

6:30 pm: Dinner

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Friday, March 21st

7:30am: Check In/Breakfast

8:30am: Keynote

9:30am: Peer Presentation

10:15am: Break

10:30am: Peer Presentation

11:15am: Peer Presentation

12:00pm: Lunch + Executive Roundtable

1:00pm: Peer Presentation

1:45pm: Peer Presentation

2:30pm: Break

2:45pm: Product Updates & Health Center Awards

4:00pm: Wrap Up

6:30pm: Activity/Dinner

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Saturday

Activities

Why a Patient Experience Summit?

Clinic leadership teams and SyncTimes users want to collaborate (and we do too).

As SyncTimes continues to grow, so too does the data and insight into clinic operations. Whether you are using SyncTimes or not, leaders can now ask more probing questions and make better informed decisions as you dive into the data and share experiences.

Additionally, we enjoy visiting the towns and cities where our clients are based and look forward to a tradition of getting SyncTimes friends and partners together in our own backyard and to meeting members of clinic leadership teams that we haven’t yet had the chance to visit.

How much does it cost?

Each rate includes:

Thursday meet &greet dinner
Full Access to Friday's content
Friday activity
Friday breakfast/lunch
Saturday optional activities

Early Bird Rate

$349/person
until November 1, 2024

Pre-Summit Rate

$549/person
until February 28, 2025

Premium Rate

$749/person
after March 1, 2025

Make a weekend of it

SyncTimes team members will host Saturday activities for those interested. Saturday activity details will be posted soon.

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Here's what others have to say about the Illuminate Summit

What is the Summit?