June 16, 2021
3
min read
- Average 28% Survey Response Rate
A simple and convenient survey platform for patients will yield a high response rate. Gathering survey data while in the exam room makes it easy for clinical staff and management to address concerns and solicit more feedback. - Survey Reporting Dashboard
Review and analyze survey responses for sites, departments, and clinical teams. - Direct Positive Responses to Your Google Reviews Page
Whenever a patient responds with a positive response the system will provide a link and QR code to leave a Google review on their phone. - Immediate Service Recovery
By addressing patient concerns before they leave the building, you change a poor experience into a positive one. Retain patients and avoid negative comments on public review boards by getting ahead of the review process.
